Senior Client Solutions Architect Associate - Payments

jpmorgan-chase-%26-co. - Tampa, FL, United States | 2024-10-05 04:34:00

Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges. 

 
As a Senior Client Solutions Architect Associate in Client Consulting, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions.
 

As a member of the team, you will have a major impact on our future success by partnering with our sales team. The Client Consultant works closely with prospects and existing JPM clients who want to grow their businesses by using JPM’s solutions. The client consultant is a business and technical expert who can  position and articulate JPM`s value proposition and demonstrate product specific solutions during sales cycles, in order to achieve quarterly and annual sales goals for an assigned territory. You will be required to participate in a structured, collaborative training specific to the JPM`s technology stack, industry, and pre-sales motions that will provide you the opportunity to build technical and soft skills and pursue diverse career paths. 
 

Job responsibilities
  • Executes the configuration and modification of the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
  • Develops training and collateral to support the Sales team
  • Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
  • Engages with technical roles on the client team to field and answer product queries 
  • Partner with sales as the technical and payments domain expert of a client-facing team, including contributing to RFI/RFP responses.
  • Lead discovery meetings to understand user’s business priorities, their challenges and prescribe solutions that will solve their most pressing needs.
  • Understand the competitive landscape and existing architecture to assess how JPM can be best positioned to win the client’s business; Build relationships with key decision makers, business owners and founders 
  • Demonstrate JPM’s end-to-end solutions to our future and current users to showcase JPM’s unique business value and differentiators; Answer product features and technical questions from customers.
  • Clearly differentiate JPM’s products and services as well as provide user references to highlight JPM’s value add to their business; Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
  • Share and learn best practices and re-usable assets with other Client Consultants to enhance the quality and efficiency of the team; Stay current on competitive analysis and market differentiation; 
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise working across a broad set of related products
  • Proficient technical knowledge of the cluster of products and exposure to the sales cycle
  • Experience working with clients in a technology field and interfacing with engineers
  • Demonstrated prior experience working in a highly matrixed and complex organization 
  • Experience supporting the technical design of products or technology applications
  • BS/BA in Computer Science, Business Information Systems(BIS), Information Technology, Engineering, Math or equivalent with an ability to learn technical concepts
  • 1+ years post college work experience in technical/business consulting, software engineering, sales/pre-sales.
  • Exceptional written and verbal communication skills. Able to deliver compelling presentations and demonstrate products virtually and in person.
  • Ability to work with users to solve challenging problems, and simplify/explain hard, complex concepts to both technical and non-technical audiences 
  • Curious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processes.
  • Highly motivated and optimistic, organized and have the ability to prioritize multiple tasks
Preferred qualifications, capabilities, and skills

  • Knowledge of one programming language like Java, Python, Ruby, Node.js, C#, or C++ or the interest to learn a programming language is a bonus.
  •  Experience of the software development lifecycle (SDLC) is a bonus.


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