Software Engineer III, ServiceNow

jpmorgan-chase-%26-co. - Columbus, OH, United States | 2024-08-27 00:36:30

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III, ServiceNow Development at JPMorgan Chase within the Corporate Sector, specifically in the ServiceNow Digital Workflow team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change
  • Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

  • Formal training or certification in Software Engineering concepts and 3+ years applied experience
  • Experience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modules
  • Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
  • Experience working on system integrations between ServiceNow and other applications using REST API.
  • Strong analysis, problem-solving, and decision-making skills
  • Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability.
  • Ability to mentor junior developers, fostering a collaborative and innovative team environment.
  • Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Preferred qualifications, capabilities, and skills

  • HR Service Delivery, ITSM or Workplace Services experience
  • Service portal experience
  • ServiceNow Certifications


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