Front Desk Receptionist
Become an integral part of Commerical Bank team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Receptionist in our Commercial Bank, you will be an integral part of our team, representing us with professional courtesy and acumen, and delivering flawless work output. Your daily routine will include interacting with various executive level internal clients across our lines of business. We will rely on you to adapt procedures, processes, and techniques to complete assignments in line with our department`s activities and goals. This role provides an opportunity for professional growth and skill enhancement in a fast-paced, results-oriented environment.
Job responsibilities:
- Welcoming guests and vendors and directing them to the right rooms/office and receiving couriers and deliveries, ensuring internal recipient collects as soon as possible.
- Managing the schedule for conference and meeting rooms. Coordination with internal partners, i.e., facilities and business stakeholders.
- Troubleshoot technology in meeting rooms, coordinate catering as needed, ensure optimal meeting experience, and act as a central point of contact for workplace tech, troubleshoot and raise work order tickets when required.
- Strictly applying the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges, and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.
- Handle regular activities without prompting (e.g., supply management), and advise in advance with issues or delays.
- Coordinate on ad hoc projects as requested.
- Establish and maintain strong working partnerships with direct team and other location-based colleagues.
Required qualifications, capabilities, and skills
- Customer Service Knowledge is essential
- Minimum three years of professional experience and exceptional attendance.
- Advanced ability to organize with strong interpersonal, written, and oral communication skills, displaying a solid proficiency in Microsoft Office.
- Demonstrated ability to manage competing priorities and practical time management skills.
- Ability to lift 20 lbs. and deliver packages to the correct recipient.
- Ability to handle dynamic and stressful situations professionally while working successfully as part of a team and independently.
- Diplomacy, tact, confidentiality, and adaptability are essential
***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.
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