Informational Content Specialist - 3
Oracle believes in empowering people to do more, through world class analytics products. We are the Service Excellence team within Oracle Analytics, responsible for innovating, building and supporting the service technologies and capabilities that support our customers in the use of our products.
Our vision is to enable our products to be world class services through the principles of customer experience first, customer enablement, support, scalability, availability, reliability, and security. We invest in our services to enable our customers to be successful with our products.
We’re seeking an experienced writer with a proven track record in professional excellence and can partner effectively to drive impact. The writer will be responsible for creating informational content to support new and existing Analytics products. The writer will work with Subject Matter Experts, Support, Customer Success, and Product Management to evaluate content from other teams, create original content, and develop guided content for our software products. The successful candidate will work with the Oracle Marketing Production team to collaborate on any video production and publication required. It’s the expectation that this role provides effective leadership for all assigned projects.
The successful candidate has strong written and oral communication skills, great attention to detail, as well as cross-team collaboration and project management skills. This candidate brings an effective and efficient approach to content development and will thrive in a highly innovative, fast paced, and evolving environment.
Career Level - IC3
Career Level - IC3
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