Systems Specialist
We are currently looking for an Operations System Specialist to join our Optimisation team in Stanford-Le-Hope. This position will be in responsible for process improvements, technical testing, and giving assistance in the development of our IT systems. Working on numerous optimisation initiatives, implementing lean approaches, and troubleshooting to ensure the terminal runs successfully.
About The Role
How will you contribute:
- To work closely with all departments, translating business requirements into systems solutions
- Build and maintain new business processes, covering all scenarios including exceptions.
- Build shared processes across UK business units, sharing and supporting best practise.
- Ensure extensive system testing prior to production; provide support at time of deployments.
- Be approachable as field expert for all systems users within operations.
- Proactively engage with the user community, responding to problems, queries and suggestions leading to continuous improvement
- Provide input into strategy development and standards, supported by practical solutions.
- Identify improvement opportunities and propose those to others.
- Co-ordinate resolution of Terminal System Issues, providing support and improvements suggestions
- Carry out other tasks that are appropriate to your role in addition to these responsibilities.
- Actively participate in process improvement activities, including Lean
- Provide support for training in new processes etc, providing support during training phases as appropriate.
What will you Bring.
Qualifications, Skills & Experience:
- Minimum ‘A’ level education.
- Tertiary educational qualification preferable
- Computer science degree or other relevant degree within the IT function – BA/BS (desirable)
- Process improvement qualification (eg. Lean, Agile) or similar (desirable)
- A proven track record in the Transportation and/or Logistics industry.
- Detailed knowledge of Container Terminal Operations
- Detailed understanding of Terminal Operating Systems
- Experience with Business Process Modelling
- Experience of Lean Methodologies (desirable) and/or other process improvement
- Experience in User Acceptance Testing (UAT), software lifecycles, change management, requirements documentation.
- Experience in handling of live issues and customer service
OTE: All our roles are subject to the below:
- Eligibility to work in the UK
- Ability to travel to our other port when needed
- We may close our roles early, depending on the number of applications received.
- A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
- No unspent criminal convictions
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
The DP World family comprises of syncreon, Imperial and P&O.
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