Cloud, Storage & Compute Engineer

dp-world - SANTO DOMINGO, Dominican Republic | 2024-08-13 20:44:15

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

 

The Cloud, Storage & Compute Engineer plays a critical role in configuring, implementing, and maintaining the organization`s IT infrastructure. In this position, you will be responsible for setting up and fine-tuning various technology components, including systems, servers, and core IT services, to ensure optimal performance and reliability. Your primary focus will be on executing and overseeing the deployment of hardware and software solutions, as well as integrating them into the existing infrastructure.

The Cloud, Storage & Compute Engineer will work closely with the Infrastructure IT team and other relevant departments to understand their requirements and translate them into practical and effective IT solutions. They will contribute to the ongoing evaluation of new technologies and tools, recommending appropriate additions or enhancements to the existing infrastructure. Additionally, the role will involve monitoring system performance, conducting routine maintenance tasks, and implementing security protocols to safeguard against potential threats.

 

KEY ACCOUNTABILITIES

  • Deploy, configure, and maintain VMware infrastructure, ensuring efficient virtualization and resource utilization
  • Deploy, configure, and maintain OLVM infrastructure, ensuring efficient virtualization and resource utilization
  • Implement and manage multi-factor authentication solutions for enhanced security across various systems and applications
  • Deploy, configure, and maintain Windows Server 2016, 2019 and 2022 infrastructure, ensuring optimal performance and security
  • Manage and monitor Crowdstrike NGAV & EDR to detect and respond to advanced threats
  • Implement and maintain web and reverse proxy solutions, ensuring secure and reliable access to internal and external resources
  • Configure and manage Zscaler to provide secure web gateway and cloud security services
  • Administer Microsoft Active Directory, DNS, and DHCP services to ensure efficient network operations
  • Oversee Checkpoint Avanan for email security and threat protection
  • Manage Certificate Authorities to ensure the integrity and security of digital certificates
  • Support and optimize Azure cloud services and Office365 applications
  • Implement and manage backups and replication using CommVault, Veeam, and Zerto for disaster recovery purposes in Tier 4 datacenter environments
  • Participate in an on-call rotation, providing remote support, incident management, and problem resolution following ITIL processes
  • Collaborate with cross-functional teams to identify and implement IT solutions that align with business objectives
  • Stay up-to-date with the latest industry trends and emerging technologies, proactively making recommendations for improvement
  • Collaborating with stakeholders and IT teams to design and deploy new systems and technologies that meet the organization`s needs and objectives. This involves analyzing requirements, selecting appropriate hardware and software, and configuring systems for optimal performance
  • Overseeing the installation, configuration, and maintenance of servers, both physical and virtual, to support various applications and services. They ensure servers are up-to-date, secure, and perform at their best capacity
  • Implementing security measures and protocols to safeguard the organization`s IT infrastructure from potential threats and cyberattacks. This may include setting up firewalls, intrusion detection systems, and access controls
  • Constantly monitoring the health and performance of IT systems to identify and address potential problems proactively. They may perform routine maintenance tasks, apply software updates, and optimize configurations
  • Investigating and resolving technical issues related to hardware, software, and network components. Troubleshooting may involve diagnosing problems, working with vendors, and collaborating with other IT specialists to find solutions
  • Implementing and managing data backup strategies to ensure data integrity and availability. They may also create and maintain disaster recovery plans to minimize downtime in case of system failures or emergencies
  • Maintaining comprehensive documentation of system configurations, processes, and procedures. They may also generate reports on system performance, security incidents, and other relevant metrics
  • Staying up-to-date with emerging technologies and trends in the IT industry. They assess the potential benefits and drawbacks of new technologies to make informed recommendations to the organization
  • User Support and Training: Assisting end-users with technical issues and providing training on IT systems and tools. They may also develop user guides and conduct workshops to improve the overall technological literacy of the organization`s staff
  • Possess in-depth knowledge of SAN architecture, management, and optimization to ensure robust and scalable storage solutions
  • Responsible for configuring, installing, and managing RHEL and Oracle Linux systems to ensure high availability and optimal performance of enterprise services
  • Accountable for managing fiber switch fabric environments, ensuring efficient data flow, system integrity, and scalability within the network architecture

 

QUALIFICATIONS AND EXPERIENCE

  • Bachelor`s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
  • Full English and Spanish written and spoken proficiency are required
  • Certifications such as ITIL Foundation, CompTIA A+, Net +, Microsoft Certified: Modern Desktop Administrator Associate, or similar (preferred)
  • Solid experience in managing and maintaining Windows Server environments
  • Strong knowledge of Crowdstrike NGAV & EDR for threat detection and response
  • Proficiency in web and reverse proxy technologies, such as Nginx or Apache
  • Experience in implementing and managing Zscaler for web security and cloud services
  • Deep understanding of Microsoft Active Directory, DNS, and DHCP
  • Familiarity with Checkpoint Avanan for email security
  • Working knowledge of Certificate Authorities and digital certificates
  • Experience with Azure cloud services and Office365 administration
  • Proficiency in backup and replication technologies, including CommVault, Veeam, and Zerto
  • Solid understanding of VMware infrastructure and virtualization technologies, particularly in Tier 4 datacenter environments
  • Experience in implementing and managing multi-factor authentication (MFA) solutions
  • Strong understanding of ITIL processes and incident management
  • Strong problem-solving skills and the ability to work well under pressure
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

 

ABOUT DP WORLD
 
We deliver these services through an interconnected global network of 128 business units in 76 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
 
Our dedicated, diverse and professional team of more than 110,000 employees from 160 countries is committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.
 
We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.
 
DP World is  committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
 
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