oracle - United States | 2024-08-07 01:15:58

Would you like to work with the brightest minds, and industry-leading solutions, to help customers tackle the business challenges that stand in the way of their growth and success? As a consistent leader and visionary, Oracle is positioned to help our clients become more agile while meeting both current and future business requirements.

Third party analysts position Oracle CX is as a leader in almost every category including marketing, sales, service all surrounded by world class analytics. Check out our applications at https://www.oracle.com/cx/

Job Responsibilities:

Product Expertise and Demonstration:

• Learn and understand Oracle’s CX suite of products, demonstrating their value to customers.
• Develop and deliver solution messaging, presentations, and demonstrations to customers and prospects, showcasing the value proposition of Oracle’s products and services.
• Explain Oracle’s position in the SaaS space and our approach to AI/ML.

Collaboration and Strategy:

• Work with sales and cross-functional teams to align on deal strategy and win themes.
• Respond independently to functional and technical elements of RFIs/RFPs.
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve Oracle’s products and marketing efforts.

Customer Engagement:

• Conduct technical discovery meetings to document, analyze, and clarify business and technical requirements.
• Establish trust with clients and influence key decision makers by demonstrating the business benefits and competitive advantages of Oracle’s solutions.
• Deliver standard, customized, and strategic solution demonstrations, whiteboarding sessions, presentations, architecture workshops, and best practices.

Other:

• Develop best practices for specific industries to create repeatable stories and demonstrations.
• Stay updated with industry trends, SaaS technologies, and best practices.
• Train and mentor new or less experienced sales account managers and solution consultants on standardized processes, systems, and other work tools and resources.
• Participate in ongoing training and certification programs to enhance technical skills.

Required Skillset:

• 5-7 years work experience with a proven record of success in a pre-sales, practitioner or consulting role, solving problems and generating positive customer outcomes.
• Strong background in enterprise business applications, with expertise in CX related technologies (marketing, sales, and service). 
• Strong ability to craft and deliver presentations and demonstrations with and composure in front of all levels of technical and non-technical audiences.
• A skillset to establish trust with clients, and the ability to influence key decision makers.
• Ability to craft and deliver presentations and demonstrations to groups of diverse responsibility (both business and technology) in a variety of settings.
• Outstanding written, verbal, presentation, and interpersonal communication skills.
• Commitment to continuous learning and thriving in a collaborative team environment.
• Ability to travel as needed and to work flexible hours.

Preferred Background:

• Hands on technical background working with data (databases, API’s, etc.).
• Client facing consulting background
• Demonstrated understanding of data and analytics
• Customer experience (CX) background - bonus if you have working knowledge of CPQ, incentive compensation, subscription management, and/or partner relationship management.
• Background in one or more of the following industries: wholesale/distribution, retail, consumer packaged goods, life sciences, health care, regulated

 

Career Level - IC4

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