Early Career CSS Global Expertise Center Engineer
oracle -
ZAPOPAN, JALISCO, Mexico |
2024-08-07 04:59:14
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Job Description
- Engineers in Customer Success Services (CSS) enable long term advanced support relationships with many of Oracle`s largest customers.
- Click here for more information about CSS
- Global Expertise Center Engineers (GEC) provide support in the continuous operational improvement of Oracle environments.
- GEC Engineers do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.
- Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management and use of Oracle technologies.
What you’ll do
- Learn from experts and contribute to bring value to our customers leveraging on Oracle’s international network of experts.
- Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies.
- Contribute as a team member on customer projects together with Oracle experts and leaders.
- Consult with clients to understand their business requirements and map them to our solutions and services.
- Learn how to design solutions using Oracle leading technology and Consulting methods, tools, and best practices.
- Support Customer relationships with CSS focused on collaborative, long-term partnerships.
- Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures.
- Able to demonstrate time management.
- Able to complete individual goals as well as work in a team environment.
- Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary.
- Professional demeanor.
- Availability to work in scheduled out of hours operations when required.
#CSS-EarlyCareer
Career Level - IC1
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