CIB BACC - Digital Client Services Middle Office Analyst
Liaison with Support groups like eTrading Middle Office and Front Office in New York/London/Singapore.
• Ensuring accuracy on performing reconciliations and reports.
• Researching on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client Support Teams and replying to the same with minimum response time.
• Establishing and maintaining excellent relationships with the Business partners/Clients as well as the people in the Client support groups.
• Taking active participation in process improvements and automation.
• Report generation & analysis/commentary.
• Create or enhance exception reporting and analyze to identify potential process improvements.
• Use large, complex data sets to analyze a key business problem and work with management teams to identify areas of improvement and report on results.
• Ensure Quality Control standards that have been set for all processes that are carried out in the team.
• Other duties as assigned.
Qualifications & Skills Sets
• Bachelor degree in Accounting/ Economy / Business Administration or related.
• Minimum of 2 years of work experience, preferably in back office/financial industry in a client interfacing role (internal & external) / Multinational Companies / Shared Service Centers.
Technical Skills
• Good working knowledge of all MS Office applications. Mainly Excel.
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