Finance Administrator
- Suffolk County Council – Beacon House, Ipswich, Suffolk IP1 5PB / Hybrid
- £23,114 per annum (pro rata for part time)
- Post 1: 37 hours per week
- Post 2: 22.2 hours per week
- Permanent
We are passionate about improving the future for our customers, our communities and the environment. If you are too, join us in the Financial Inclusion and Advise Service (FIAS) where you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career. Your innovation and drive will help us to continue improving and evolving.
Your role and responsibilities
The role of Finance Officer (Finance Administrator) is interesting and varied. We are currently looking for people to join the team with office skills as well as applicants with life skills in personal budgeting and finances.
Post 1 – This role with sit within the Personal Finance Team and you will be responsible for managing vulnerable adults’ finances as either Appointee or Deputy. Your role will involve making sure that the adult is getting the income they are entitled to and ensuring their bills are being paid on time. You will work closely with colleagues in social care and will support staff to provide a service that best meets the needs of the individual.
Post 2: This role, part of the FIAS department, offers daily assistance to multiple teams. These key tasks include handling purchasing and invoicing processes, coordinating and managing training sessions, overseeing billing for external agencies, maintaining statistical data and managing financial records.
You will need to:
- be willing and able to learn new skills
- be confident in delivering high standard customer service
- be able to work proactively, both as an individual and as part of a team
- have a strong understanding of IT, including Microsoft packages.
- have good attention to detail
- have the ability to use your own initiative
- be flexible in your approach to work.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don`t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Financial Inclusion and Advice Service (FIAS) works with vulnerable customers who are receiving services from Social Care due to long term and complex medical conditions. The Finance Officer roles in the Financial Inclusion and Advice Service are interesting and varied.
We have a positive team culture and we maintain this by helping everyone to understand how they contribute to our team; we focus on the development of our staff and make communication a priority.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolkjobsdirect.org).
For more information
Please contact Sharon Thompson for a casual conversation. You can reach her by calling 01473 260192 or emailing: [email protected]
How to apply
Step 1 - Read the Job and Person Profile (docx)
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx).
- Question 1 - From the job description and person specification sent out, what appealed to you about this role? Tell us what experience you have that you feel would support you in this role?
- Question 2 - This role has a requirement to take a lead in organizing your own workload. Can you give examples where you have had to do this and what challenges you had to overcome when working with conflicting demands or deadlines?
- Question 3 - Provide an example of when you had to use your problem-solving skills to overcome a challenge or resolve an issue related to financial assessments or customer finances.
- Question 4 - The biggest challenge in this role is managing the daily incoming workload whilst maintaining the correct benefits. Please can you arrange the list of tasks below into the order that you would start to tackle these explaining why you chose this order:
- Invoice (30 days deadline)
- Invoice (7 days deadline)
- Cash request from adult for dental treatment due to filling falling out
- Cash request from adult to get some new clothes
- Personal Independence Payment form to be filled out by adult and support worker (28 days deadline)
- Universal Credit notification asking adult to check their UC online account
- Landlord emailing to confirm he is now in receipt of housing benefit and asking for the standing order from adult for rent to be cancelled
- MOT reminder notifying the adult that MOT is due in 30 days.
- Support for adult asking for debit card to be unblocked as they have entered their pin number wrong too many times
- British Gas Statement received
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or: [email protected]
Closing date: 11.30 pm, 18 August 2024.
Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
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