Full time, part time and job share opportunities will be considered

What we are looking for

We are looking for a Housing Regulatory Support Coordinator to join our Housing Transformation and Regulation Team. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role

You will be working as part of an ambitious team who look after our IT systems, resident engagement, consumer standards compliance and Business Improvement functions.  

The team has a strong customer focus that will enable us to meet our Homes and Housing Strategy vision; for our residents to live in affordable and high quality homes, that enables them to build settled, safe and healthy lives within sustainable and thriving communities. 

In this important role, you will:

• contribute to the delivery and co-ordination of work to ensure compliance with the Regulator for Social Housing’s Consumer Standards
• contribute to the planning, co-ordinating and delivery of any projects or other activities associated with our compliance with the social housing regulations
• identify service improvement opportunities and implement and deliver solutions for transformation that generates real business and service benefits, driving operational and cultural change
• undertake research and to benchmark the councils performance, across the social housing sector whilst contributing to the councils efficiency and savings target
• capture, develop and monitor action or project plans associated with the improvement of our housing services in relation to compliance with the consumer standards.

This is a key role where the successful candidate will be required to thoroughly understand legislation and housing regulations, supporting the wider housing teams to demonstrate outcomes which evidence our compliance with regulatory requirements, demonstrate and share learning from best practice and ensure those outcomes can be audited when required.

About you

The ideal candidate will preferably have a background in social housing, be ambitious, and passionate about housing and our customers and able to work to tight deadlines.  

You will need to:

• be organised with good project management skills
• understand the requirements of social housing providers and the Regulator for Social Housing  
• have effective communication skills
• be IT proficient in Microsoft applications such as Excel, Teams, Planner, Outlook etc
• be familiar with Power BI, the social housing regulations, Housing Ombudsman Service and Housemark (desirable). 
• have the ability to work collaboratively with other teams to ensure we are meeting the regulatory framework set out by the Regulator for Social Housing and that we can evidence outcomes to the organisation, members, our residents, and the Regulator.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Programme.
• Employee Assist Programme.
• Health Care Options.

For more information, please visit our Employee Benefits page (suffolkjobsdirect,org).

Our ways of working

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

For more information

Please read the Job Description and Person Specification.pdf before applying for this job opportunity.

If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact David White by either calling 01449 724833 or emailing: [email protected] 

Closing date: 5pm, 26 August 2024.

When applying, please ensure: 

• that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.
• your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the Job Description/Person Specification (JDPS).

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.