Infrastructure Engineer III - Amazon Connect

jpmorgan-chase-%26-co. - Bengaluru, Karnataka, India | 2024-08-03 09:04:29

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world`s most complex and mission-critical systems.

As a Infrastructure Engineer III at JPMorgan Chase within the Employee Platforms, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

 

Job responsibilities

  • Well versed with Infrastructure as a Code with Terraform
  • Able to design and implement applications on public cloud (AWS)
  • Hands on Experience in Cloud Contact Center Engineering space. Preferably Amazon Connect and Ecosystem services such as IAM, Lex, Lambda, KMS (Data Security), S3, Kinesis etc. 
  • Hands-on Experience with CI/CD tools like Jenkins/Jules, Version Control tools (Git/Bitbucket)

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Minimum 7+ years of hands on experience
  • Expertise knowledge in one of the modern programming languages e.g. Python, Java  etc
  • Ability to rapidly build proof-of-concepts and evolve them into large-scale solutions
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency and automation knowledge.
  • Experience in debugging, maintaining ,monitoring and site reliability engineering in a large environment using tools such as – Splunk, Datadog, CloudWatch etc
  • Knowledge of voice (WebRTC), call recording and telephony platforms a big plus
  • Experience with Container Orchestration and deployment in AWS Cloud etc.
  • Experience with building and supporting Restful APIs.

 

Preferred qualifications, capabilities, and skills

  • Good knowledge on Cloud technology
  • AWS certification is a big plus


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