Representative - GSC - Unifeeder - Operational Support - Operations

dp-world - Navi Mumbai, Maharashtra, India | 2024-07-29 16:11:48

KEY RESPONSIBILITIES

For Export Documentation 

To follow documentation procedures as per the Principal guidelines for the execution of the Import and Export documentation cycle whilst safeguarding the interests of the company.
To ensure team does the job assigned and completes the task  in terms of SI updating, manifest closer in export or Import manifestation or import delivery order.
To send the first print copy to customer on time upon receipt of SI submission notification from portal
To ensure datas are entered in the system with 100% accuracy.
To provide required support to customer on BL amendment process
To compare the Container Load Plan /SOB list received from Operations.
To check for hazardous or special cargo formalities.
To prepare Freight and Cargo manifest after tallying Shipped on board details and prepare mismatch report.
To Issue Manifest correctors for changes in freight or request from shipper after due approvals.
To update transhipment and switch Bills of Lading.
To ensure replies to internal and external queries on the same day.
Handling corrections in a timely manner
In case shipper/consignee/notify master not available follow the customer creation process
In case containers are not linked, liase with Operations to link the container
Generate Proforma invoice and send it to customer
Need to liase with destination for any corrections post manifest closure
To ensure all the detailed tasks are completed as per the deadlines, including any handovers from one staff to other.
To Implement and monitor online tracking of file to ensure visibility of day to day operation to multiple users for timely action
To ensure compliance of internal check lists to meet all the requirements as per the SLAs.

KEY RESULT AREAS

  1. To send BL draft on time as per agreed SLA’s
  2. To complete BL corrections within agreed time
  3. To send invoice accurately.
  4. To close manifest within agreed SLA’s.

YELLOW LINE

  1. Check Lists and Monitoring mechanism for Supervision & Control
  2. Check list for Exports - updating in system and check list prior release of Bills of Lading.
  3. Check approvals from Principals prior giving waivers.


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