Global IT Application Management Internship   

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries, Amplifon helps people rediscover the emotions of sound. The company values people as the key to its success, offering growth opportunities in a multicultural and international environment. Amplifon has been recognized as a "Top Employer 2024" in Europe, the United States, and New Zealand by the Top Employers Institute. 

For our Global Headquarters in Milan, Amplifon is looking for a talented person to join our Global  IT Application Management Service Team. As part of the IT AMS team, you will have the opportunity to work on one of the leading cloud platforms on the market, gain experience on different core processes, collaborate with both IT and Business teams in our central HQ and local offices worldwide. 

Does the opportunity sound interesting to you?   

We consider interns as responsible team members who can have an impact starting from the day 1.   

You’ll be in charge of:   

• Supporting on application maintenance service management with focus on worldwide back-office applications processes, 
• Ensuring incidents are logged accurately and timely and passed to second line support teams, 
• Global Support Tool configuration: harmonization to Global Model
• Streamlining on user provisioning process
• Interact with internal and external stakeholders, belonging to both Business and IT Areas. 
• Expanding procedures and best practices documentation with the aim of consolidation across countries. 

You are the right person if you:    

• Are a student or new graduate in IT area, Engineering, Business Administration or similar
• Speak English fluently and are curious to work with multicultural teams, 
• Are a determined person, provided with a growth mindset, 
• Have good communication and presentation skills, 
• Have a proactive attitude, with the ability to work autonomously, as well as with a team. 

What else?  

• Besides the challenging and interesting opportunity, we offer:  
• 6 months internship in our Global Headquarters located in Via Giuseppe Ripamonti 133  
• Competitive monthly reimbursement.  
• Full time experience, Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you’ll be working with!).    
• Smart working? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.  Aligned to this goal, we offer employees the possibility to work 9 days/month remotely.  
• Free access to the company restaurant.  Complete access to our LinkedIn Learning platform to develop your skills through personalized contents.