Client Data Associate I

jpmorgan-chase-%26-co. - Bengaluru, Karnataka, India | 2024-07-31 17:04:17

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers

Job Summary

As a KYC Associate, you will engage with clients and assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence. The role will take ownership to execute end to end operational activities needed through the periodic renewal process of all clients. The KYC Analyst will own the accuracy and sanctity of information with drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a KYC Quality Reviewer and the client-facing team. This research is performed to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate departments. You are expected to demonstrate exceptional written and verbal communication skills while performing your tasks and job responsibilities.

Job Responsibilities

  • Manage and drive KYC (Renewal/New Business/Ad hoc) book of work and the process end to end. Collection and verification of confidential client data via publicly available and internal sources to ensure compliance with regulatory requirements for US, APAC and EU local due diligence
  • Must have been exposed to renewal work in an international KYC banking environment
  • Experience with working on records renewals end to end – i.e. outreach and sourcing , record enrichment , follow ups with support departments and client.
  • Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD),Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD). Also, Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies)
  • Experience with product understanding ranging from Markets – Derivatives , Equities , Funds , FX, Trusts, Treasury Services etc. and other investment banking products
  • Good understanding of complex ownership structure, Source of Wealth (SOW), Global Financial Crime Compliance Requirements, Investment Manager KYC Requirements, Global regulatory requirements especially EU and Asia
  • Maintain clear and professional communication with clients to address any KYC related queries or concerns
  • Support front line manager with day to day operations, create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
  • Work closely with the clients and KYC Relationship Officer as required, to obtain all necessary supporting evidence to fulfil KYC

Required Qualifications, Skills and Capabilities:

  • 8 years of experience in KYC / AML client facing / middle office role managing Investment banking / corporate banking clients 
  • Ability to learn quickly and adopt quickly to the dynamic KYC process
  • Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
  • Excellent communication skills 
  • Prompt with escalations and issue resolutions. Taking end to end ownership of records and it’s dependencies
  • Ability to be flexible with working hours to manage work across multiple time zones
  • Foster and champion high performance culture where people are empowered to make decisions
  • Proactively manage and drive forward own career, identifying personal and team training needs for development.
  • Ability to be flexible to multitask and effectively manage priorities across the wider function.
  • Identify root causes, understand connections and implications and evaluate alternatives.

Preferred Qualifications, Skills and Capabilities :

  • Must be detailed oriented and possess analytical skills
  • Strong sense of ownership and responsibility, self-reliance and willingness to "own" problems and creatively find solutions. 
  • Develop an environment of continuous focus on quantifiable productivity and quality


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