CRM Quotes and Order Logger
If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you! Based in Cluj-Napoca, you will be primarily responsible to provide CRM logging support to sales teams, for both Quotes and Orders, that will ensure customer request for quotes (RFQs) and purchase orders (POs) are handled in a timely manner and fulfilling Emerson quality standards.
We are looking forward to seeing your application!
In This Role, Your Responsibilities Will Be:
- Registers in the electronic system all RFQs and POs from customers in a timely manner;
- Process all inquiries arriving on the customer Portals;
- Process incoming Mail from customers and redirect to specific Business Unit;
- Ensures accurate CRM logs based on Emerson standards and procedures;
- Maintains an updated CRM database by adding new Customer contacts and accounts;
- Sends acknowledgement of receipt for RFQs and POs to customer;
- Assigns CRM tasks to the responsible person in the Sales Office;
- Provides support to the Sales team that meets customer requirements and ensures the highest standards of presentation;
- Updates CRM database with the relevant information for every query that is being logged.
Who You Are:
You stay aligned with your goals and stay productive. You encourage the open expression of diverse ideas and opinions. You understand the importance and interdependence of internal customer relationships. You engage in collaborative planning.
For This Role, You Will Need:
- University degree;
- 1 year experience in an administrative role would be considered a plus;
- Proficiency in English (written and spoken) – German knowledge represents an advantage;
- PC skills: MS Office, Internet;
- Good communication skills and attention to details.
Preferred Qualifications that Set You Apart:
- Experience with an ERP system;
- Strong communication, interpersonal, and influencing skills in support of organizational change;
- Flexible teammate with ability to work in cross-functional teams and across varying groups and interpersonal levels.
Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees` personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
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