Customer Care Engineer with German

emerson - CLUJ NAPOCA, CLUJ, Romania | 2024-07-29 20:57:42

If you are a professional eager to work in a global environment with lots of opportunities to grow, Emerson has an appealing role for you! 

You will offer quotations support for Emerson locations across Europe and ensure requests are handled at a high quality, accurately and in time.

Does it sound like an exciting position for you? Then, we welcome your application!

In This Role, Your Responsibilities Will Be:

  • Identify customer needs understand basic technical requirements, liaising with customers, sales teams and factories (as needed) and determine corresponding product to be offered
  • Verify the Purchase Order to ensure that it is according to the offered financial and technical proposal;
  • Collaborate with sales teams to understand customer requirements, selecting the products relevant to the requests;
  • Act as a liaison and provide general support for sales offices, factories and customers;

Who You Are:

You keep in touch with customers. You stay aligned with your goals and stay productive. You focus on priorities and set stretch goals. You solicit both input and discussion.

For This Role, You Will Need:

  • University degree in Engineering;
  • 1 year of experience in a similar position or in a commercial environment (technical support, quotations, technical sales) is considered a plus;
  • English and German language proficiency (written/read/spoken).

Preferred Qualifications that Set You Apart:

  • Good PC skills: MS Office Package (especially Excel) and MS Outlook; 
  • Logical thinking, strong organizational skills, reliable and good attention to detail

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees` personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. 

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix. 

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.



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