amplifon - ADELAIDE, SA, Australia | 2024-07-26 11:12:26

The Area Sales Manager plays a crucial operational role, overseeing 19 hearing clinics in South Australia region to meet sales revenue, KPI, and staffing targets. This role is responsible for driving area sales growth by implementing effective sales strategies and plans, identifying new business opportunities, and ensuring high productivity and exceptional customer experiences. The Area Sales Manager leads their team in collaboration with the region`s Associate Sales Director, HR Business Partner, and Retail Excellence Training Team.

Key Responsibilities

You will lead and support numerous initiatives that underpin our business strategy including, but not limited to:

Revenue generation and sales management

• Set area budget and sales targets with the Associate Sales Director and Sales Director.
• Drive sales growth and KPI performance through regular store visits, goal setting, and KPI monitoring.
• Implement corrective actions and strategies using store visit tools with the Retail Excellence Team.
• Area Sales and KPIs monitoring, implementing corrective actions through Store Visits and other tools in collaboration with Retail Excellence Team.
• Support customer acquisition through local marketing initiatives and in-store CRM processes in collaboration with the Marketing Team.

People leadership and organisation effectiveness 

• Lead and coach store teams on performance development, talent development pipelines, and performance management in collaboration with the Associate Sales Director, HR, Store Managers, and the Retail Excellence training team.
• Organise regular team and area meetings to align on targets, company projects, and new initiatives.
• Utilise store visits to drive performance and foster a culture of development.
• Foster a positive team culture by engaging, coaching, and motivating staff.
• Share responsibility with Regional Directors and HR for recruiting Audiologists and Client Advisors.

Operational excellence & network development

• Workforce planning to ensure optimal audiology diary time and ideal front-of-store staffing.
• Manage diaries to maximise audiology productivity across stores.
• Address staff concerns and HR issues with HR business partner and Associate Sales Director.
• Analyse the local market for business expansion opportunities with the Retail Excellence Team to recommend new store openings and relocations in the area.
• Implement key group sales initiatives and projects at the area level.
• Ensure alignment with clinical protocols, uniform policies, and store presentation for exceptional client experiences.
• Promote compliance with company policies and legal obligations, collaborating with the regulatory team.

About you

• Experience in Field Operations Management across sectors such as audiology, retail, optometry, or pharmacy.
• Committed to building high-performing teams and fostering growth and development through effective coaching and people leadership.
• Proven ability to foster an inclusive, dynamic, and positive culture.
• You are commercially focused and possess a commercial mindset with a proven track record of launching and supporting initiatives that drive business results. 
• Proven track record of meeting and exceeding key performance indicators, business targets, and providing effective sales coaching.
• Deep enthusiasm for exceptional customer service.
• You are a skilled communicator who is proficient in both verbal and written communication, with a strong ability to present confidently and persuasively.
• You exhibits a high level of adaptability and successfully navigates high-change environments and new business applications.
• Skilled in leading teams across various locations
• Proficient in Office 365 tools.

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds, including Indigenous Australians, to apply.

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