Asia IPB - Client Operations – Vice President
Asia Private Bank provides private banking services to ultra-high net worth (UHNW) and high net worth (HNW) individuals. Business Sustainment Operations (BSO) role is located in India and supports the Client Onboarding Management Team in execution of a wide range of strategic and tactical initiatives and control agenda across Asia Private Bank Onboarding teams. The team acts as a central point of coordination and as a source of subject matter expertise on business initiatives, driving change in the process by understand end to end process and deliver strategic and tactical projects. Also, support audit/compliance/risk reviews, and responsible to define and deliver on the Control agenda.
The leadership role requires excellent organizational skills, be able to think strategically while delivering tangible solutions. Candidate should be able to work across different regional Onboarding teams to establish and implement a consistent solution. Possess the skills to deliver in a fast-paced environment, enjoy multitasking, be an excellent team player and demonstrate a can-do attitude in the face of challenges. On a consistent basis should be able to drive issue resolution, collaborate with stakeholders inside and outside of the Onboarding organization to execute consistently on deliverables and communicate status updates and strategic direction to stakeholders.
Job Responsibilities:
- Support senior management in serving as the regional liaison for the Global teams in matters relating to operational procedure updates, ensuring delivery of relevant training and communications impacting business and/or process changes
- Actively engaging in project requirement meetings; influencing design and functional requirements through analysis; providing thoughtful input to ensure business needs are met; identifying and documenting project gaps, impacts, and risks
- Developing process flows for strategic initiatives and assisting in the development of operating models
- Researching and documenting current state processes and applying appropriate changes to support business requests/needs
- Conduct GAP analysis; identify key areas of risk or concern and impact to the business
- Coordinate working groups, business forums and governance meetings
- Communicate issues effectively through project implementation
- Maintain effective communication with stakeholders and business partners with the purpose of informing interested parties on all key milestones, accomplishments, programs, activities, and overall successes
Required Skills and Qualifications:
- BS/BA Degree - Accounting, Finance, or Business preferred
- Fluent in Excel, PowerPoint, Visual Basic
- Willingness to learn new technical skills / explore new tools
- 10+ years of experience in financial services/banking industry, with a demonstrated track-record of delivery and/or relevant experience in risk and control management required
- 9+ years AML/KYC and Client Onboarding and/or documentation analysis experience is required
- A "can do" attitude is a must with a passion for driving best practices
- Familiarity with regulatory landscape across Asia
- Multi-tasker who can manage multiple streams of work concurrently, prioritize effectively and act with a sense of urgency
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