NPSA Operations Associate
Summary of Key Functions:
- Implementation of operational and financial strategies
- Support to logistic and administrative management
- Provide administrative and financial control in the office
1. Ensures implementation of operational and financial strategies, focusing on achievement of the following results:
- Support DRR-O/ FRMU with management of Common Services budgets, production and analysis of detailed financial reports, monitoring of significant expense items, detailed expenditure reviews, revisions of budgets as need may be and processing of all operational annual budgets.
- Invoice monitoring, following up with Agencies for overdue settlement of bills, provide regular status of common services bills, monitor and track expenditure on common services budgets.
- Effective compliance with financial processes, financial records and reports as well as adherence to UN/UNDP rules, regulations, policies and strategies, and implementation of effective and localized internal controls.
- Enhance CO finance business processes mapping, in consultation with the FRMU and CO management, by developing comprehensive standard operating procedures (SOPs) for the effective management of cash received by Area offices and the management of petty cash for NISA and SPU field visits/ security escorts.
- Regular follow up with GSSC for pay cycle related transactions and delayed payments, review and resolve all invoices with uncomplete, needs validation and rejected status in Quantum.
- Fully participate in the year end financial closure activities and setting up of processes and systems for the start of the financial year.
2. Supports logistic and administrative management focusing on achievement of the following results:
- Ensuring full compliance of administrative and logistics activities with UN/UNDP rules, regulations, policies and strategies.
- Support the admin unit with travel requests by creating travel profiles and claims for front office and operations teams in UNall.
- Support e-filling of documents in the archive with an aim of reducing the charges of rental facilities for archive; ensuring safekeeping of confidential materials.
- Drafting of correspondence related to staff travel and support with protocol matters, coordination with local authority.
- Support to the organization of administrative payment processes including preparation of e-requisitions, receipting POs related to admin.
- Offer guidance and training to units and staff to improve understanding and compliance with policy in the processing of travel-related expenses.
- Perform any other duties related to administration as requested by the supervisor.
3. Provides support for effective administrative and financial control in the office, focusing on achievement of the following results:
- Raise e-requisitions for procurement process requests for operations request.
- Comprehensive clean up/ and updating of the Agency Service Request (ASR) platform by ensuring that all services processed on behalf of the agencies are properly captured and recorded on the ASR platform for cost recovery.
- Prepare and maintain a matrix of all paid Danger Pay and R&R lumpsums for the international staff in Mogadishu.
4. Supports knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:
- Training of staff engaged in the management and recording of physical office inventory.
- Briefing of staff members on issues relating to operations.
- Sound contributions to knowledge networks and communities of practice.
Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Business Management
Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers` needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients` immediate requests. Ability to anticipate client`s upcoming needs and concerns.
Business Management
Operations Management: Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms.
Administration & Operations
UN travel documents: Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas and ensure oversight and endorsement.
Administration & Operations
Entitlement travel; Knowledge of policy and procedures related to entitlement travel, including the identification of entitlement for lump sum for UNDP as well as other UN agencies.
Required Skills and Experience
Education:
Secondary education is required, or
University Degree in Business Administration, Public Administration, or equivalent field will be given due consideration, but it is not a requirement.
Experience:
Desired skills:
Knowledge of administrative and financial control
Experience in administrative management
Experience in operational and financial strategies
Experience in operations policies and procedures
Required Language(s):
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