Workplace Solutions Applications Support QA
As an Applications Support team member within the Workplace Solutions team you`ll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You`ll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you`ll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you`ll have the opportunity to develop professionally —and to grow your career in any direction you choose.
Job Responsibilities
- Investigate production code issues with a focus on fast resolution
- Perform and/or assist with code root cause analysis to resolve long-term issues and prevent re-occurrence
- Organize and contribute to incident postmortems. Drive to constantly improve processes
- Provide strong reporting skills, providing key data and metrics to management
- Triage production issues as part of the support team
- Understanding of high-availability, fault-tolerant, scalable, and distributed systems
- Work closely with Architecture and Delivery Teams to ensure minimum issues (bugs, performance, etc.) within the software
- Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members
- Participate in a front-of-the-line team for production issues and their resolution
Required qualifications, capabilities and skills
- Previous Equity Shares Admin experience
- Experience in Production Support and incident management
- Ability to organize and plan work independently in a rapidly changing environment
- Ability to multi-task and context-switch effectively between different activities and teams
- Experience with Database and Software Analysis
- Strong analytical and problem-solving skills
- Excellent interpersonal skills in handling internal and external customers
Preferred qualifications, capabilities and skills
- Jira Atlassian software knowledge
- Knowledge of monitoring tools (Grafana, New Relic, Pingdom)
- Logging (Graylog, Splunk, Datadog)
- Incident & Alert Management - OpsGenie
- Development background (ideally in C#)
Workplace Solutions Applications Support QA job opportunities 2025, Workplace Solutions Applications Support QA Jobs 2025, Workplace Solutions Applications Support QA job opening 2025, Workplace Solutions Applications Support QA job vacancies 2025, Workplace Solutions Applications Support QA job descriptions 2025, Workplace Solutions Applications Support QA job listing 2025 JPMorgan Chase & Co. job opportunities 2025, JPMorgan Chase & Co. Jobs 2025, JPMorgan Chase & Co. job opening 2025, JPMorgan Chase & Co. job vacancies 2025, JPMorgan Chase & Co. job descriptions 2025, JPMorgan Chase & Co. job listing 2025 Portugal job opportunities 2025, Portugal Jobs 2025, Portugal job opening 2025, Portugal job vacancies 2025, Portugal job descriptions 2025, Portugal job listing 2025, Australia Postal Service Jobs 2025, Australia Postal Service job opportunities 2025, Australia Postal Service job opening 2025, Australia Postal Service job vacancies 2025, Australia Postal Service job descriptions 2025, Australia Postal Service job listing 2025
For more information please click the link below