Team Leader Lifecycle Services
If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson has an appealing role for you!
Based in any of our offices in Spain or Portugal, as a Team Leader Lifecycle Services, you will oversee and ensure the successful implementation and management of Long-Term Service Agreements (LTSA’s), Small Projects (SMAP) and one-off Services (SO) within a nominated customer base for Systems and Software products, especially Delta V. This position will require direct engagement with both Emerson Sales Teams and end-user customers.
If this sounds like an interesting job for you, we welcome your application!
In This Role, Your Responsibilities Will Be:
- Support sales in the pursuit phase by presenting service delivery capabilities to customers.
- Provide guidance and support to team members in their day-to-day tasks and project execution.
- Act as the main point of contact for designated customers.
- Take ownership of administrative activities such as field engineering reports and financial maintenance.
- Drive and embed a culture of continuous improvement of performance and innovation.
Who You Are:
You are passionate about making an impact and always act with integrity. You enjoy working in a fast-paced environment and continuously push yourself to achieve new goals and better results. You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the market. You consistently apply a business driver and focus when prioritizing actions.
For This Role, You Will Need:
- Engineering or technical background.
- Technical experience in the industrial market with Control Systems (DCS)
- Experience leading operational teams.
- Spanish and English language proficiency (verbal and written).
Preferred Qualifications that Set You Apart:
- Portuguese language proficiency.
- Experience with Service Execution and contract management.
- Experience working in a matrix organization.
Our Offer to You
By joining Emerson, you will be part of a global environment in which different perspectives are welcome and encouraged. The skills and business insight gained with us can serve as an invaluable foundation toward developing your career.
We support our employees’ offering benefits as flexible working-hours, partial remote work, life insurance, flexible retribution options and plentiful opportunities for advancement. We provide training professional development plans and mentoring.
Our onboarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson-certified trainers with extensive knowledge of our customers, products, and applications.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, which inspires innovation and brings the best solutions to our customers. We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace, among them Women Impact Network, LGBTQ+A and Somos.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.
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